Why the Phone Is Still Our Most Valuable Tool 

With all the ways we can connect today, email, text, automation, even video, it’s easy to overlook the phone. But at Foresight, the phone is still one of the most powerful tools we have to sell and serve at a high level. 
 
On the sales side, clients often start their journey online. They browse, get a quote, maybe even compare options. But when it’s time to actually make a decision, they call. That’s when trust is built, questions get answered, and we close the sale. We handle between 150 to 200 calls a day, and each one is a chance to connect with someone, build a relationship, and move the conversation forward. 
 
On the service side, speed matters. Email has its place, but when a client wants answers, they’re not looking to wait. They want a real person who can help right now. That’s why our phones stay staffed and ready. If you look at agency reviews, there’s a clear trend. Most negative reviews mention unreturned calls or poor follow-up. The positive ones highlight how fast we picked up and how easy it was to get help. 
 
We believe in technology, and we use it every day. But nothing beats a phone call for building trust, delivering great service, and driving real results.